Property Owners' Guides
What to Document Before an Insurance Leak Claim
Clear documentation helps insurers, plumbers, property managers, and owners work from the same evidence. Start collecting the right details as soon as a leak is suspected.
Record the Timeline
Write down when you first noticed the issue, what changed, and who inspected it. A simple timeline helps connect water readings, visible damage, and repair actions.
Capture Useful Photos
Photograph the meter, wet areas, damaged surfaces, nearby fixtures, and any temporary works. Take wide shots for context and close shots for detail.
Keep Reports Together
Store leak detection reports, plumbing invoices, emails, and repair recommendations in one folder. Complete records can make the claim process easier to follow.